Getting Started
Helios Help Center
Building Trust Through Your Profile
Trust is the foundation of every engagement on Helios. A strong, complete profile is how you build it before a single message is sent.
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🏭 For Businesses
Complete all profile sections: headline, ecosystem roles, industries, compliance standards, capabilities, offerings, and equipment
Upload your logo and a professional banner. Visual identity builds immediate recognition
Add real customer names and association memberships. These signal legitimacy and market credibility
List NAICS, CAGE, and DUNS identifiers if applicable — critical for government and enterprise procurement contexts
Keep your equipment list current. It signals operational capacity to experts evaluating fit
👤 For Experts
Write a specific, outcomes-focused professional summary. State what you specialize in, who you serve, and what results you deliver
Document your skills with maturity levels: Proficient, Advanced, or Master. not just general categories
List real certifications: AS9100, OSHA, Lean Six Sigma, APICS, and others signal credibility to compliance-sensitive businesses
Add Work I’ve Done examples: real photos and project descriptions turn claims into proof
Publish at least one Service listing. Experts with published services appear in more places across the platform
💡 Tip
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Don’t wait until your profile is perfect to publish. An 80% complete published profile gets significantly more visibility than a 100% complete unpublished one.
