Expert Guides
Helios Help Center
Create Your Expert Profile
Your Expert Profile (also called My Profile) is your public-facing professional page on Helios. It is the first thing businesses see when they find you through the Experts directory, click through from a service listing, or review your gig application. A complete, well-crafted profile dramatically increases your chances of being hired.
Your profile combines your credentials, work history, skills, certifications, work samples, and work preferences into a single, shareable page. The more complete and accurate your profile, the more discoverable and credible you appear to potential clients.
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👥 Who Is It For?
🛠️ Experts
Manufacturing professionals who want to get discovered, build credibility, and attract the right engagements on Helios. Your profile is your most important asset. It works for you around the clock.
🎥 Video Tutorial
⭐ Key Features
Build a structured, shareable professional profile visible across the Helios platform
Showcase skills with maturity levels, certifications, software, machines, and real work examples
Configure your work preferences: types of work, hourly rate, availability modes, and geographic area
Preview exactly how your profile appears to businesses before publishing
A complete profile improves your search ranking and visibility in the Experts directory
🏷️ Key Terms
Profile CompletenessA percentage score visible on your Dashboard indicating how much of your profile has been filled out. A higher score means greater visibility. Aim for 100%.
Listing VisibilityControls whether your profile appears in the Helios Discover Experts directory.
Publish to InternetCreates a public profile page that anyone can visit.
🖥️ Understanding the Page Layout
Expert Profile is accessed via Experts → My Profile in the left navigation. The page includes your profile information organized across five tabs: Overview, Experience & Skills, Certifications I Hold, Work I've Done, and Helios Services I Offer. Each tab focuses on a different aspect of your professional profile, making it easy for businesses to evaluate your expertise, experience, and services. Action buttons in the top-right include: Listing Visibility, and Publish to Internet.
🔑 Step-by-step Guides
How to Set Up Your Expert Profile
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Navigate to Experts → My Profile in the left navigation.
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Click Edit Banner to upload your profile banner image and click your profile photo to upload a professional headshot.
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Fill in your First Name and Last Name.
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Write a compelling Headline that describes your expertise in one line (for example: Manufacturing Safety Expert | OSHA Compliance | Risk Mitigation Strategist).
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Write your Summary & My Story. Explain who you are, your background, and how you help clients.
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Fill in Professional Experience with your work history, including company names, roles, dates, and key accomplishments.
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Click Edit in Industries I Know to add the industries relevant to your background.
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Click Edit in Skills & Competence to add specific skills with their maturity level.
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Add tools and software in Software I Use.
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Add equipment and machines you have worked with in Machines Worked With.
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List your professional communities in Communities I'm Part Of.
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Add your official certifications under Certifications I Hold.
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Add standards you are familiar with under Familiar Cert & Standards.
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Upload portfolio files in the Work I've Done section: photos, reports, case studies, before/after examples.
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Add your website and social media links under Online Presence.
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Under Work Preferences, select your Types of Work I Take On, Hourly Rate Range, Ways I'm Available to Work, and Where I'm Available geographic area.
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Click Verify Profile to begin the verification process and increase client trust.
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Click Publish to make your profile visible in the Experts directory.
How to Manage Directory Visibility and Preview Your Profile
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Click Listing Visibility.
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Enable Show in Discover Experts to publish your profile to the business directory.
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Click Preview to review how your profile will appear to other users.
How to Publish Your Profile to the Internet
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Click Publish to Internet.
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Enter or customize your Page Address.
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Click Save.
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Turn on Search Engine Indexing to allow search engines to discover your public profile.
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Once published, copy your public link to share it.
📝 Profile Sections Explained
Overview Tab
Name, Headline, Summary & My Story
Your professional identity. Your headline appears in search results, while your summary tells your professional story and highlights your expertise.
Professional Experience
Work history with company names, roles, dates, and key accomplishments. Quantify results wherever possible.
Schools
Optional. Educational background, degrees, and training programs.
Online Presence
Links to your professional website, LinkedIn, X, YouTube, Facebook, Instagram, and scheduling platforms.
Work Preferences
Types of Work I Take On, Hourly Rate Range, Ways I'm Available to Work, and Where I'm Available.
Experience & Skills Tab
Industries I Know
Industries relevant to your background, used for filtering in the Experts directory.
Skills & Competence
Specific technical skills with maturity levels (1–5) and categories.
Software I Use / Machines Worked With
Software, tools, and industrial equipment relevant to your expertise.
Communities I'm Part Of
Professional associations, groups, or communities you belong to.
Certifications I Hold Tab
Certifications I Hold / Familiar Certs & Standards
Formal certifications, licenses, and industry standards that demonstrate your qualifications and areas of expertise.
Work I've Done Tab
Work I've Done
Showcase photos, reports, case studies, before-and-after examples, and other work samples that demonstrate your experience and provide proof of real deliverables.
Helios Services I Offer Tab
Service Listings
Create and manage the services you offer on Helios. Define your scope of work, pricing, deliverables, and turnaround time so businesses can request your services directly.
❓ Frequently Asked Questions
How does my profile affect my chances of getting hired?
Significantly. A complete, polished profile builds trust and helps businesses decide to hire you quickly. Clients review your profile when evaluating your gig applications, when browsing the Experts directory, and when they receive a service request. Higher profile completeness also improves your visibility in search results.
What is the difference between Certifications I Hold and Familiar Cert & Standards?
Certifications I Hold is for certifications you have formally earned and can prove (for example, OSHA 30-Hour, ISO 45001 Lead Auditor). Familiar Cert & Standards is for standards or certifications you are knowledgeable about but do not formally hold. For example, you understand AS9120 standards even if you haven't been certified.
What should I put in my Headline?
Your headline should be specific and searchable. Use keywords a client would type when looking for someone like you: your specialty, industry, and top credential. Keep it under 180 characters. Example: CNC Machining Specialist | Fixture Design | Lean Manufacturing | On-Site & Remote.
Can I have multiple skill maturity levels?
Yes. You can add multiple skills across different categories, each with its own maturity level. The scale runs from 1 (Familiar) through 5 (Expert or Master), depending on the skill category.
What happens if I unpublish my profile?
Your profile becomes hidden from the Experts directory and from businesses browsing the platform. You will no longer appear in search results. Unpublish only if you are temporarily unavailable for work.
What is the difference between publishing to the Experts Directory and publishing to the Internet?
Publishing to the Experts Directory makes your profile discoverable by other Helios users. Publishing to the Internet creates a public web page that can be shared directly and, if Search Engine Indexing is enabled, discovered through search engines.
🔧 Troubleshooting
My profile completeness percentage is not increasing.
Each section contributes to your completeness score. Focus on required fields first: Headline, Summary & My Story, Professional Experience, Skills & Competence, and Work Preferences. Optional sections also contribute when filled in.
My profile banner or photo is not saving.
Ensure your file is within the 10 MB size limit and is a standard format (JPEG, PNG). Try uploading from a different browser if the issue persists.
My profile is published but I am not appearing in the Experts directory.
It may take a moment for the directory to refresh. Confirm your profile completeness is reasonably high and your skills and industries are filled in, as these feed the search and filter system. Check that your Where I'm Available area is configured.
The Skills & Competence editor is not responding.
Try refreshing the page. Skills data is loaded dynamically, so a slow connection can delay the interface. If the issue continues, contact Helios support through the Get Help panel.
💡 Tips for Getting the Most Out of Your Expert Profile
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Don't wait until everything is perfect to publish. An 80% complete published profile is significantly more valuable than a 100% complete unpublished one. You can keep improving it while it's live.
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Work I've Done is the most underutilized section of expert profiles and one of the most impactful. Real photos, anonymized reports, and before/after examples turn claims into proof. Add at least two examples before publishing.
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Be specific in your Headline. Vague titles like 'Manufacturing Consultant' get scrolled past. Specific headlines like 'CNC Process Engineer | Machining Optimization | Scrap Reduction | Remote & On-Site' get clicked.
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Use honest maturity levels in your Skills matrix. Businesses filter by proficiency and will quickly recognize a mismatch. Accurate levels build trust; inflated levels create mismatched engagements.
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Keep your profile current. After completing a significant engagement, update your Work I've Done section and add any new certifications or skills. A recently updated profile signals an active, engaged expert.
