Payments & Billing
All payments on Helios are processed securely through Stripe. These guides cover setting up payment methods and payouts, accessing invoices and receipts, handling refunds and disputes, understanding platform fees, and managing tax documentation.
Supported Payment Methods
How Helios processes payments through Stripe, how stored payment methods work, and what you authorize when completing a transaction.
Learn More →Invoices & Receipts
View, download, and manage invoices for all completed and active engagements.
Learn More →Refunds & Disputes
How to raise a dispute or request a refund on a Helios engagement, before and after completion.
Learn More →Tax Forms & Compliance
Tax documentation for experts and businesses — 1099-K forms, payment records, and reporting guidance.
Learn More →Currency & International Payments
How Helios handles USD processing and international payouts through Stripe for global experts.
Learn More →Marketplace Fees
Understand how Helios platform fees, Stripe processing fees, and subscription fees apply to your engagements.
Learn More →Setting Up Stripe Payouts
Connect your Stripe account to receive payments for completed engagements on Helios.
Learn More →Work Records & Invoicing
Log work records and track invoice generation through the Billing tab inside your contracts.
Learn More →