Terms & Conditions
These Terms & Conditions govern your use of the Helios Supplies App. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before using the app.
Acceptance of Terms
By accessing or using the Helios Supplies App, you agree to be bound by these Terms & Conditions, as well as any applicable laws and regulations. If you do not agree with any part of these terms, you must refrain from using our services.
User Eligibility
The Helios Supplies App is designed for vendors, companies, and experts in the CNC machinery field. There are no specific age or geographic restrictions. By using the app, you confirm that you have the authority and legal capacity to agree to these Terms & Conditions on behalf of yourself or your organization.
Account Registration and Security
Account Information: Users are required to create an account to access certain features. You must provide accurate and up-to-date information, including a valid email address.
Responsibility for Account: You are responsible for maintaining the security of your account, including your password. Helios Supplies is not liable for any losses resulting from unauthorized access due to your failure to safeguard your account.
Account Termination: Helios Supplies reserves the right to suspend or terminate accounts at its discretion if it suspects violations of these Terms & Conditions or any unlawful activity.
Privacy and Data Collection
Data Collection: We may collect personal data, such as contact details, for account creation, as well as usage data to improve the app's functionality. Collected data may also be used for internal analytics.
Data Usage: Personal data shared within the app, like in user profiles or the Marketplace, will be visible to other users as necessary to facilitate business interactions.
Data Protection: Helios Supplies is committed to protecting user data and handling it in compliance with applicable privacy laws. Please refer to our Privacy Policy for detailed information on data collection, use, and storage practices.
User Content and Responsibilities
Permitted Content: Users may submit content in the form of reviews, feedback, and other contributions that enhance app interactions. Content must be relevant to CNC machinery topics, professional, and respectful.
Content Ownership: You retain ownership of any content you submit, but grant Helios Supplies a non-exclusive, royalty-free license to use, display, and distribute your content within the app for the purpose of providing our services.
Prohibited Content: Users must not post content that is defamatory, obscene, illegal, or violates intellectual property rights. Helios Supplies reserves the right to remove such content without prior notice.
Payment Processing and Financial Transactions
Third-Party Processor: Helios Supplies uses Stripe for payment processing. All financial transactions are subject to Stripe’s terms of service and privacy policy.
Fees: Any fees associated with transactions on Helios Supplies are disclosed at the time of purchase. By completing a transaction, you agree to pay any applicable fees and taxes.
Refunds and Disputes: Refunds are subject to the policies of individual vendors or service providers. Helios Supplies is not responsible for disputes between users and vendors regarding payments.
Document Vault and File Storage
User Responsibility: The Document Vault allows users to store files within their accounts. Users are responsible for ensuring that uploaded files are free of viruses, do not infringe on third-party rights, and are compliant with applicable laws.
Confidentiality: Files uploaded to the Document Vault are accessible only by the user, unless shared within the app. Helios Supplies implements reasonable measures to secure stored data, but cannot guarantee complete security.
Storage Limits: Helios Supplies reserves the right to impose storage limits or charge for excess storage. Users will be notified if their file usage exceeds free limits.
Modifications to the App and Terms
Feature Updates: Helios Supplies may modify or discontinue app features at any time without prior notice. We strive to provide updates that enhance user experience and improve functionality.
Changes to Terms: These Terms & Conditions may be updated periodically. Users will be informed of significant changes via email and in-app notifications. Continued use of the app after updates signifies acceptance of the revised terms.
Intellectual Property
Helios Supplies Content: All content and materials provided by Helios Supplies, including logos, text, and graphics, are protected by intellectual property laws and may not be used without permission.
User Content: By submitting content, users grant Helios Supplies a limited license to use and display the content within the app. Users retain ownership of their content.
Limitation of Liability
No Warranty: Helios Supplies provides the app “as-is” and makes no representations regarding the reliability, availability, or accuracy of the app or its content.
Limitation of Liability: Helios Supplies shall not be liable for any indirect, incidental, or consequential damages arising from the use of the app, including, but not limited to, lost profits, data loss, or business interruption.
Indemnification: You agree to indemnify Helios Supplies and its affiliates from any claims, damages, or losses arising from your use of the app or violation of these Terms & Conditions.
Governing Law and Dispute Resolution
Jurisdiction: These Terms & Conditions are governed by the laws of the United States, and any disputes shall be resolved in the jurisdiction of our primary office.
Dispute Resolution: In the event of a dispute, the parties agree to attempt to resolve the issue through informal negotiation before seeking legal recourse.
Termination of Services
User-Initiated Termination: Users may delete their accounts at any time. Termination of the account will prevent access to all data and features associated with the account.
App-Initiated Termination: Helios Supplies reserves the right to suspend or terminate services at its discretion if there is a violation of these terms or applicable laws.